Loading

Hadassah Consulting

CUSTOMER SERVICE

The term "customer service" refers to all actions taken for customers before, during and after the sale. Hadassah Group offers customer service training, staffing and customer service management. The aim is to optimise the relationship between the company and the customer and increase customer and company satisfaction.

Knowing that this service is a key to customer satisfaction and loyalty, we offer you a team:

  • Who is proactive and able to anticipate your customers' needs and offer them solutions
  • Who is attentive to your customers' needs, who will establish a bridge between you and your customers; to transmit their claims, their opinions or any other information to you
  • Who is available and responsive, who can quickly identify your customers' problems and provide them with relevant responses and value-adding solutions
  • Who is committed and motivated, which will be an additional display for your company and should therefore reflect the attention you pay to your customers
  • All this in order to support you not only in your brand image policy, but also to boost your commercial performance. Our training courses are led by the coach Audrey AMAYENE, who has more than 6 years of experience in the luxury hotel industry in France and England.

JOB PLACEMENT FOR HOUSEKEEPERS AND HOME HELPERS

The aim is to provide assistance to individuals and legal entities in household and housekeeping tasks and to assist them or relieve them of specific tasks. Thus, you can find: Housekeepers, Cooks, Nannies, Gardeners, Security guards, Nannies, Baby-sitters, Nurses at home, Nannies, etc... Allowing them to facilitate their life.

CORPORATE STAFF PLACEMENT

We will find staff for your company to fill your part-time or full-time workforce needs.

We have already placed receptionists or personal assistants in local companies.

During the CAN TOTAL ENERGIES 2021 we have made available 257 workers for our client's needs, spread between Douala, Yaoundé, Limbé, Garoua and Bafoussam.

Our Strenghts

Being aware of the sensitivity of this service and the fact that it involves the privacy of the individual, we carry out actions such as:

  • Recruitment on the basis of moral criteria assessed by means of psychological tests
  • Criminal background checks prior to employment
  • Training of staff by professionals in the field and accredited institutions
  • Verification of the authenticity of diplomas for highly sensitive positions such as home nursing